Data & Privacy Policy

Important Information and Who We Are

Purpose of This Privacy Notice

This document explains how Uncharted Global – FZCO collects and processes personal data through your use of our website, including any details you may submit via online forms.

Our website is not intended for use by children, and we do not knowingly collect information from anyone under 18.

This Privacy Notice should be read alongside any additional notices we may provide on specific occasions when we collect or process your data. It is designed to complement those notices, not override them.

Controller

Unchartered Global – FZCO acts as the controller for your personal data in connection with this website.

Contact Details:

Unchartered Global – FZCO

Registered in United Arab Emirates
Address: IFZA Business Park, DDP, 5062-001, Building A1, Dubai Digital Park, Dubai, Silicon Oasis, Dubai
Attn: Data Privacy Manager
Email: info@planx.com

Regulator Contact

If you have any concerns about our handling of your data, you can contact the Commissioner of Data Protection’s Office at the Dubai International Financial Centre Authority:
Level 14, The Gate Building
+971 4 362 2222
commissioner@dp.difc.ae

We encourage you to contact us first so we can try to resolve any concerns directly.

Updates to This Privacy Notice

This version was last updated on 23th August 2025. We may update this notice from time to time and will provide you with the revised version if there are significant changes.

Please let us know if your personal information changes during your relationship with us so we can keep our records accurate.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, or applications. These may collect or share your data. We have no control over third-party privacy practices and encourage you to review their policies before providing any personal information.

Data We Collect About You

“Personal data” means information that can be used to identify you directly or indirectly. This does not include anonymised data.

We may collect, use, store, and transfer various types of personal information:

• Identity Data – name, username, job title, company name, company size, industry, city, and country.
• Contact Data – email address and phone number.
• Technical Data – IP address, browser type and version, time zone, location, operating system, and other technology used to access our site.
  Profile Data – login details, preferences, interests, feedback, and survey responses.
• Usage Data – how you use our website, products, and services.
• Marketing & Communications Data – your marketing preferences and communication settings.
  
  

We may also collect aggregated statistical or demographic data that cannot directly identify you.

We do not intentionally collect sensitive personal data (such as health information, race, or political opinions) or information about criminal convictions.

If we are required by law or contract to collect certain information and you fail to provide it, we may not be able to fulfil our obligations to you.

How We Collect Your Data

We collect information in several ways:

• Directly from you – through forms, email, telephone, or other correspondence when you register, subscribe, request marketing, take part in surveys, or provide feedback.
• Automatically – when you interact with our site, we may collect Technical Data using cookies, server logs, and similar technologies.
• From third parties – such as analytics providers (e.g., Google) and marketing platforms.

How We Use Your Data

We process your personal data only when the law allows us to, including:

• To perform a contract with you.
  Where it is in our legitimate business interests and your rights do not override those interests.
• To comply with legal obligations.
  
  

Examples of use:

• Managing event registrations and ticketing.
• Providing customer support.
• Sending event updates, promotions, and relevant industry content (with your consent).
  Improving our website and services using analytics.
• Administering and protecting our business and IT systems.
  
  

You can opt out of marketing communications at any time using the unsubscribe link in our emails.

Cookies

We use cookies to improve your experience, understand website usage, and provide personalised content. Types include:

• Essential cookies – required for site functionality.
• Analytics cookies – track visitor behaviour to improve performance.
• Functionality cookies – remember your preferences.
• Targeting cookies – record your visits to personalise advertising.
  
  

You can block cookies in your browser settings, but this may affect site functionality.

Sharing Your Data

We may share your information with:

• Other Unchartered Global – FZCO entities.
• Service providers who perform IT, marketing, or event services for us.
• Regulators or authorities where legally required.
• Third parties in the event of a business sale, merger, or restructuring.
  
  

All third parties are required to respect your privacy and use your data only in accordance with our instructions.

International Transfers

Your data may be transferred outside the United Arab Emirates to countries that may not offer the same level of legal protection. In such cases, we ensure appropriate safeguards are in place.

Data Security

We use technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure. Access is limited to those who need it for legitimate business purposes.

Data Retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. In some cases, we may anonymise your data for research or statistical purposes.

Your Legal Rights

Depending on your location, you may have the right to:

• Access the data we hold about you.
• Correct inaccuracies.
• Request deletion.
• Object to certain processing.
• Restrict processing.
• Request data portability.
• Withdraw consent at any time.
  
  

We will respond to all legitimate requests within one month.

Glossary

Legitimate Interest – our business interest in running and improving our services, balanced against your rights.
Performance of Contract – processing necessary to fulfil a contract with you.
Legal Obligation – processing necessary to comply with the law.